Privacy Policy

1. Commercial & Business-Only Scope

LavenCore IT provides technical services exclusively to businesses, commercial organizations, professional firms, and enterprises. We do not solicit, provide services to, or intentionally collect information from individual consumers for personal, household, or family purposes.

2. Information We Collect

When you interact with our website, request support, or communicate with our team, we collect information you voluntarily provide, including:

• Business Identity: Company or organization name.
• Contact Details: Contact person's full name, corporate work email address, and business telephone number.
• Technical Environment Details: Descriptions of hardware, office printer models, operating system environments, network setup characteristics, and error descriptions.
• Communication Records: Details submitted through intake forms, interactive chat dialogues, or scheduled callback logs.

3. How We Use Collected Information

Submitted business information is used strictly for legitimate commercial business purposes, specifically to:

• Evaluate, process, and respond to your technical support inquiries.
• Provide requested communications and schedule technical callback appointments.
• Coordinate and deliver guided remote technical assistance.
• Maintain necessary commercial, administrative, and accounting records for Lavender Dower LLC.
• Continuously improve service delivery, response efficiency, and website functionality.

We do not sell, rent, or lease your business contact information to third-party marketing lists.

4. Remote IT Support Sessions & Client Consent

Where remote troubleshooting is requested and scheduled, remote assistance begins only after an authorized business representative agrees to the session. Customers remain informed throughout the remote-support process and may request that the session be stopped at any time.

5. Data Retention & Security

We retain business inquiry and service records only as long as necessary to fulfill the operational purposes described in this policy, support client relationship continuity, and satisfy applicable legal, accounting, and tax compliance obligations of Lavender Dower LLC. We use reasonable administrative and technical measures to help protect submitted information against unauthorized access or disclosure.

6. Third-Party Service Providers & Form Processing

Website forms may transmit submitted inquiry information through third-party service providers used to deliver the request to LavenCore IT (such as FormSubmit). These providers process information according to their applicable terms and privacy practices. In addition, anti-spam and CAPTCHA functionality may be used in connection with form submissions to protect against automated abuse.

7. Policy Updates

Lavender Dower LLC reserves the right to update or modify this Privacy Policy to reflect operational or regulatory changes. Any updates will be published directly on this page with a revised effective date.

8. Privacy Inquiries

For questions regarding this policy, data handling practices, or to request updates to your organization's contact records, please email our team directly at support@lavencoreit.com or submit an inquiry via our Contact Us page.